STAY AWAY FROM SCAM-Update Every 2 Weeks

2019-09-03

According to a survey initiated by us, nearly half of our customers have experienced scam, ranging from tens of dollars to thousands of dollars. The main two types of scam are non-delivery after payment and incorrect goods.

As a responsible supplier, we want to tell our new customer FLAM is a honest supplier and how FLAM will protect you through the aspects below.

1. Tracking Number (Update Every 2 Weeks)

We will update some fresh tracking numbers here weekly, so you can track it on FedEx or TNT official site to verify it.

2. Package Picture (Update Every 2 Weeks)

We will also share some package pics here weekly. (To protect the customer privacy, we will hide the customer name)

You also can click HERE to check our 【History Package Sending Record】

3. Quality Check Video

We will take a 60s long quality check video with name paper for every customer before product shipped out, which is like the pic shows below.

4. Customer Review

You can check our customer review at 3 places.

A. Customer Feedback:Our customer review instagram @flam_cusreview (This IG account has already been banned. The first banned customer review IG account is @flam_cr 😢)

B. Trustpilot: We got 4.6/5 grades on Trustpilot (Our newest grade is 4.9). As far as I know, we are the only supplier with such a high score in trustpilot. (Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide).

You can click HERE to enter our Trust Pilot profile and check more reviews

you also can check customer reviews under the product page.

C.Scamadviser: We got 100/100 grades on scamadviser.com. As far as I know, we are also the only supplier with such a high score on scamadviser. (Scamadviser helps over 2.5 million consumers every month to discover if a website is legitimate or a scam. The algorithm of Scamadviser utilizes 40 independent data sources. The Scamadviser formula is constantly being improved).

Notice:because our domain flamsneaker.com has been hacked, customer already can't check the score on scamadviser, but we promise the screenshot below is 100% real

You can click HERE to enter our scamadviser profile and check more details.

5. Customer Service

We will also create the customer service group after customer places the order. We will add at least two support staffs in the group so that we can reply you in time. (To protect the customer privacy, we will hide the customer name).

6. Report Scammer

Again, as a responsible supplier, we hate cheater too! Customer can tell us the info of scam person, instagram and site. We will share the info on our site in order to help people avoid fraud. We will reward you 5 USD.

Finally, if you have any other doubts, please contact us online or DM us on instagram @flam_sneaker (Our account was banned by Instagram 😢).